This course describes the skills and knowledge required to communicate in the workplace in the resources and infrastructure industries and other industries with relevant work practices and procedures. It applies to those working in operational roles. They generally work under supervision to undertake a prescribed range of functions involving known routines and procedures and take some responsibility for the quality of own work outcomes.



 The course covers the following:

  • Course objectives
  • Workplace communication
  • Working safely
  • Health and safety 
  • Operations documentation
  • Equipment safety procedures
  • Use communication equipment and systems
  • Receive communications from others
  • Identify and report faults in equipment
  • Report and record faults
  • Typical reporting procedures
  • Use approved documents
  • Pass on written information



60 minutes  CPD